Coproduction and Co-design
Have you asked a patient or care partner to tell their story about a healthcare event? Do you use patient and care partner stories to drive quality improvement, inform researchers, or develop measurement that focuses on patient outcomes? Have you ever asked a patient or caregiver to share their story because you wanted a good story to open your meeting? If people are completely honest, many would probably answer yes to the third question. After today, you will never ask for a patient story just to have a patient story.
This presentation will demonstrate how a patient’s story can change how healthcare employees or professionals do their work using co-design and coproduction. The presenter shares her story not only with the leadership, clinicians, researchers, and frontline healthcare professionals but she also shares her story with facilities, environmental services, and vendors. She does not believe in telling her story for a one-time presentation, but she is “all in.” She wants to walk the walk with healthcare employees no matter the department they work in.
During the session you will interact by sharing patient stories with purpose. This activity will lead to patient safety, better patient outcomes, research that is patient-centered, and create ways to measure real-time patient experience. The presenter will share how storytelling with the purpose will help employees not only talk the talk, but they will be able to walk the walk. She will share stories how her stories have changed the way and the reason why healthcare professionals do their work. She will discuss how jobs that are visible or invisible to the patient are the responsibility of all. She will share ideas of how to shift the responsibility for patient care to everyone which will lead to better patient outcomes. This is true storytelling with purpose, which will definitely lead to co-design and co-production.
In support of improving patient care, this activity is planned and implemented by The National Center for Interprofessional Practice and Education Office of Interprofessional Continuing Professional Development (National Center OICPD). The National Center OICPD is accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC) to provide continuing education for the healthcare team.
As a Jointly Accredited Provider, the National Center is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. The National Center maintains responsibility for this course. Social workers completing this course receive continuing education credits.
The National Center OICPD (JA#: 4008105) is approved by the Board of Certification, Inc. to provide continuing education to Athletic Trainers (ATs).
This activity was planned by and for the healthcare team, and learners will receive Interprofessional Continuing Education (IPCE) credit for learning and change.
Physicians: The National Center for Interprofessional Practice and Education designates this live activity for AMA PRA Category 1 Credits™. Physicians should only claim credit commensurate with their participation.
Physician Assistants: The American Academy of Physician Assistants (AAPA) accepts credit from organizations accredited by the ACCME.
Nurses: Participants will be awarded contact hours of credit for attendance at this workshop.
Nurse Practitioners: The American Academy of Nurse Practitioners Certification Program (AANPCP) accepts credit from organizations accredited by the ACCME and ANCC.
Pharmacists and Pharmacy Technicians: This activity is approved for contact hours.
Athletic Trainers: This program is eligible for Category A hours/CEUs. ATs should claim only those hours actually spent in the educational program.
Social Workers: As a Jointly Accredited Organization, the National Center is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. The National Center maintains responsibility for this course. Social workers completing this course receive continuing education credits.
IPCE: This activity was planned by and for the healthcare team, and learners will receive Interprofessional Continuing Education (IPCE) credits for learning and change.
Learners can claim CE credit by completing the Daily Evaluation.